FAQs
About CCN FAQs
About CCN Video Tutorials
Event Calendar FAQs
Event Calendar Video Tutorials
General FAQs
MarketPlace FAQs
- What do I need to buy and sell bikes and parts using CCN?
- How do I list a part for sale ?
- What is Parts Showcased?
- Can I list an item under multiple disciplines?
- Can I upload a video as well as photos to my MarketPlace listing?
- How does the MarketPlace work?
- You can rate MarketPlace listings HOT. Find out how
- The item I recieved is not as described?
- Who pays for shipping?
- How much does it cost to sell an item on CCN MarketPlace?
- I have listed something for sale and I wish to change the price listed. How do I do this?
- What can I sell on CCN?
- Do I have to accept an offer? How long do I have to accept it?
- Once I have accepted an offer can I subsequently cancel it?
- I am having difficulty uploading photos
- How recent does the photo have to be? Can the photo be a stock photo, not my actual item?
- Is there a charge to upload photos?
- Can I sell a complete bike on CCN?
- How is delivery / shipment arranged?
- Why is there a shipping deposit required when I sell an item?
- How much is the deposit and when do I get it back?
- When I have sold a bike part, how do I get the transaction funds from my CCN account into my regular bank account?
- How do I negotiate the price?
- How long is an offer valid for? Can I withdraw it?
- I am under 18-can my parent/guardian pay/receive funds?
- How can I see what the buyer/seller has bought in the past?
- Can I ship overseas/ cross border? Are there countries that I can’t buy and sell from/to?
- Which currency will my funds be deposited into?
- What about cross boarder sales with duties and import charges?
- What about currency fluctuations?
- Are rival bids for an item posted on the CCN website for public display?
- Which credit cards can I use? Can I use Paypal?
- How long does it take to complete the sale?
- How do I withdraw funds from my CCN account?
- How do I know when someone has made an offer on a part for sale?
- How do I remove an item for sale that I have posted?
- How do I buy an item on CCN?
- How long does it take to get my order? What happens to my money in the meantime?
- Can I track my shipment?
- How do I know the condition of the bike part I wish to buy?
- When do I commit to buying an item? When I place my bid or when my bid is accepted by the seller?
- What if the component I bought is faulty, misrepresented or not as advertised?
- What does 'Parts with Review' mean?
- How do I use the Condition Slider?
- What's included in CCN Charges?
- What are Ratings?
Support / Charities FAQs
- How much is donated to the selected charity or good cause during every CCN transaction?
- Can I choose not to donate to charity and lower my cost
- Can my selling contribution go to a charity not nominated by CCN?
- How can I make a direct donation to the listed charities listed on the site? Will I get a tax receipt?
